Frequently Asked Questions
If you have any other questions, feel free to contact us.
How do I cancel my reservation?
You can cancel your reservation free of charge up to 24 hours before your arrival simply by phone or by email if you made your reservation through our website or directly with us.
If I don't show up, do I still have to pay?
Only if you cancel your reservation after the free cancellation period. If you decide not to show up for your stay, you will need to pay for the first night before you can book again.
Can I stay several weeks at the Flâneur?
Yes, it's possible. But there are conditions! If you want to stay for a while at the Flâneur, the simplest way is to contact us.
Can I arrive at 6am?
Yes, but the room will not be accessible before 3pm. However, we have free luggage storage available on your arrival day!
How's it going, buddy?
Yeah, all good!
How can I book well in advance?
Online reservations are generally open 3 months in advance. If you want to book for 6 months from now, don't hesitate to give us a quick call.
Can I come with my dog?
Yes! We love dogs at Flâneur! We are very dog-friendly (does it say like that?). However, they are not allowed in dormitories, only in private rooms and with a small daily fee.
We are 20 people and we want to come to the Flâneur, is it possible?
It's absolutely possible! However, for a group reservation, everything is done by email. And the more in advance you contact us, the better!
Is Guillaume single?
For now, yes. But get in line, he is very picky.